Frequently Asked Questions — Shop Tziona

What sizes do your bathrobes come in?

Our bathrobes are designed to provide a comfortable fit, with sizing and measurements provided on the individual product listing where applicable. Please review the product details before placing your order to choose the best fit.

How do I care for my product?

We recommend hand washing in cold water and air drying. Avoid bleach and harsh detergents to help maintain the quality and appearance of the fabric.

How long will my order take to arrive?

Orders are processed within 1–3 business days. Standard shipping is $7.99 for U.S. orders under $85, and free standard shipping is available on U.S. orders of $85 or more. Delivery typically takes 3–7 business days after processing.

Can I return a product if it doesn’t fit?

Yes. Eligible items may be returned within 7 days of delivery, provided they are in new, unused condition. Free return shipping is provided for eligible returns. Please review our Returns & Refunds Policy for complete details and exclusions.

Which items cannot be returned?

For hygiene and safety reasons, jewelry, Forever® personal-care products, and any opened or used beauty, self-care, feminine-care, or hygiene products are final sale and cannot be returned or refunded.

Can I purchase a gift card?

You can still send an item as a gift by selecting “This order is a gift” at checkout, with complimentary gift wrapping and a personalized message.

Where can I find product details and measurements?

Product-specific information, including available sizing and measurements, can be found on the individual product listing where applicable. Please review the product details before ordering.